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Consumer Credit Legal Service (WA) Inc

Level 1, 231 Adelaide Terrace Perth, WA 6000

Tel: 08) 9221 7066     |     Fax: 9221 7088     |     Email: 



Monday - Friday 9:00am - 4:00pm (telephone advice line)



Free legal advice through the telephone advice line



  • Specialist legal service providing legal advice and information in the areas of consumer credit loans (such as home loans, credit cards, car loans, personal loans, guarantees, consumer leases); banking; Electronic Funds Transfer issues; home or goods repossessions; debt recovery and collection; privacy; as well as some issues under the Australian Consumer Law (ACL)

  • Minor assistance and legal representation to borrowers and consumers (not lenders or suppliers or manufacturers) in the areas listed above

  • Community legal education provided to the community and community workers through publication, community radio and seminars

  • Financial literacy education to high school students

  • Legal education on consumer credit law and ACL to university students

  • Public interest advocacy

  • Law reform


Referral Criteria:

  • No specific referral criteria, however, our target group is low income, vulnerable and disadvantaged individuals

  • Clients referred through telephone advice line only

  • We must speak to the client personally when providing any legal advice


Geographic Region:

  • State-wide application (telephone advice line)

  • Legal advice and information (telephone advice line)

  • We may assist clients in other geographic regions where contract for goods or services was entered into in Western Australia